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Frequently asked questions

Have questions? We're here to help.

Money Managers

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How can I start a fund with ACY?
There are some important factors to consider and consider before you start. Starting a CFDs fund to manage your money and the money of others is now easier than ever. ACY Securities provides you with all the support and technologies to kick-start your career, but the trading is on you! <br /> <br /> All you need to have is access to our Multi-Account Management system (MAM).
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What is MAM/PAMM?
MAM stands for “Multi-Account Manager”, while PAMM is an abbreviation for “Percent Allocation Management Module”. MAM and PAMM are software’s that allows a fund manager to trade on behalf of investors using a master account. To find out more, <a href='/blog/what-is-a-mam-account'> click here. </a>
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What does the MAM allow me to do?
The MAM system allows you to place trades on your Master account, which then get pushed out to your sub accounts in one of the 10 <a href='/blog/how-to-start-forex-fund'> allocation methods </a> we provide. When you have access to our MAM system, it means you can trade multi-assets, such as FX, cryptos, commodities, indices, ETFs and share CFDs on the ASX, NYSE, and Nasdaq exchanges.
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What is the process to open a MAM account?
<ol> <li> Setup an <a href='https://acy.com/en/open-live-account'> individual or business trading account </a> with ACY Securities. </li> <li> Login to the ACY client portal at <a href='https://acy.cloud/'> acy.cloud</a>. </li> <li>Submit a ticket to open a MAM.</li> </ol>
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What parameters do I need to choose for my MAM account?
<ul> <li>Your account currency</li> <li>Leverage</li> <li>Account type</li> <li>Performance fees percentage</li> <li>Management fees percentage (if any)</li> <li> And lastly, choose the allocation methods that suits your needs </li> </ul>
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As a money manager, how can ACY help me?
At ACY, we have an entire team dedicated to assisting money managers with starting up their careers. We’ve successfully assisted hundreds of successful traders in becoming fund managers and supported them and their clients along the way. <br /> <br /> If you are a successful trader, the first step is finding the ideal broker that will help you start up and scale. ACY Securities is an expert in the field of MAMs and supporting fund managers. Get in touch with our Institutional Business Management team here at ACY Partners and let us assist you with starting up your fund.

White Label

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I would like to White Label ACY’s systems, how do I start?
The good news is ACY and our sister company ZeroLogix, offers the full suite of bespoke technologies and services for you to kick start your brokerage service. Starting from MT4 and MT5 White Labels, to CRM, client portal and admin portal solutions. We will also assist you in obtaining your brokerage regulation through <a href='http://www.acyadvisory.com/'> ACY Advisory.</a>
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What solutions does ACY have available to start up under a White Label arrangement?
We offer the full suite of <a href='/white-label'> Forex White Label Solutions: </a> <br /> <ul> <li> Multi-Asset equipped trading instruments under MT4 and MT5 trading platforms </li> <li>Industry specific CRM</li> <li> Client portal and admin portal solutions including online forms </li> <li>Licence consultancy services</li> <li> A dedicated <a href='/blog/white-label-trading-consultant'> white label consultant </a> </li> <li>Risk management systems</li> <li> Prime of prime liquidity pools and liquidity aggregator systems </li> </ul>
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What are the benefits of ACY’s White Label program?
<ul> <li> Boost your brand visibility by utilising ACY`s product knowledge, which will help improve awareness of your brand. </li> <li> Take advantage of our expertise in the field, having run a successful brokerage since 2011. </li> <li> Run a brokerage for a fraction of the cost. White labelling services are cost effective as it saves you from having to buy systems or hire staff, which may cost a lot for a small business that is looking to grow. </li> <li> Less pressure. ACY will ensure all products offered are running as required, removing those challenges from your focus. ACY also ensures all reporting requirements are completed correctly and on time as per the regulator's requirements. </li> </ul>
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How do I apply to become a White Label?
White label setups are bespoke and customized to each client`s needs hence there is need for you to speak to our Institutional Business Managers who will guide you on how to go about it and answer any questions you may have. To begin with <ul> <li> You will need to complete our White label enquiry form on our ACY Partners web page – <a href='/'> www.acypartners.com</a>. </li> <li> One of our Institutional Business Managers will then contact you and provide you with a <a href='/blog/forex-white-label-agreement'> White Label agreement </a> to complete. </li> <li> Once the above is done, we will then begin discussions to understand your business and how you would like it to be setup. </li> <li> After the above is completed and agreed on, we can then begin setup which approximately takes between 2 to 6 weeks depending on complexities. </li> </ul>

API

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What is FIX API and what is it used for?
FIX API, of Financial Information Exchange API, is a set of defined rules and methods designed for the electronic transfer of financial data. To find out more, go to <a href='/blog/what-is-fix-api'> 'What is FIX API? – The Basics' </a>

Liquidity

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What CFD products can I get access to?
<ul><li>FX</li><li>Indices</li><li>Cryptocurrencies</li><li>Commodities</li><li>Shares</li><li>ETFs</li></ul>
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Where are your servers located?
Our servers are hosted and co-located in London (LD4), New York (NY4) and Hong Kong.
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Why is ACY’s liquidity better than other providers?
Our liquidity offering provides our clients with global market liquidity access as well as cutting edge trading technology with tailored solutions to meet your business needs. <ul> <li>Gain access to our leading Institutional liquidity pool</li> <li>Transparency on Market dynamics</li> <li>Bespoke and optimized fill rates</li> <li>Price improvement</li> <li>Multiple order types</li> <li>Transparent price discovery, no last look execution</li> <li>Anonymous trading environment</li> <li>Ultra-low latency</li> </ul>
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What bridges can I use to connect to ACY’s liquidity?
ACY Securities platforms and liquidity solutions are integrated to all major bridge provider including One Zero.

Let's have a chat about growing your business

Introduction to ACY Partners ProgramIntroduction to <span>ACY Partners</span> Program
Learn about the conversion rate optimising strategies that are helping our partnersLearn about the <span>conversion rate optimising strategies</span> that are helping our partners
Discuss custom pay-out structures that achieve your business goalsDiscuss <span>custom pay-out structures</span> that achieve your business goals

Let's have a chat about growing your business

Introduction to ACY Partners ProgramIntroduction to <span>ACY Partners</span> Program
Learn about the conversion rate optimising strategies that are helping our partnersLearn about the <span>conversion rate optimising strategies</span> that are helping our partners
Discuss custom pay-out structures that achieve your business goalsDiscuss <span>custom pay-out structures</span> that achieve your business goals
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RISK WARNING: Foreign exchange and derivatives trading carry a high level of risk. Before you decide to trade foreign exchange, we encourage you to consider your investment objectives, your risk tolerance and trading experience. It is possible to lose more than your initial investment, so do not invest money you cannot afford to lose. ACY Securities Pty Ltd ( AFSL: 403863) and ACY Capital Australia Limited (VFSC: 012868) provides general advice that does not consider your objectives, financial situation or needs. The content of this website must not be construed as personal advice; please seek advice from an independent financial or tax advisor if you have any questions. The FSG and PDS are available upon request or registration. If there is any advice on this site, it is general advice only.

ACY Securities Pty Ltd (ACY AU) is authorized and regulated by the Australian Securities and Investments Commission (ASIC AFSL:403863). Registered address: Level 18, 799 Pacific Hwy, Chatswood NSW 2067. AFSL is authorized us to provide our services to Australian Residents or Businesses.

ACY Capital Australia Limited (ACY LTD) , ACY LTD is incorporated in Vanuatu, company number 012868, and is regulated by the Vanuatu Financial Services Commission (VFSC). Registered address: Govant Building, 1276 Port-Vila, Vanuatu.

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